What personal information do we collect?
We collect the following personal information in the course of offering services or providing services to you: name, address, phone number, email address, age, credit/debit card details, evaluations, comments you provide us, trip destination information etc. We collect this information to allow us to provide services to you as requested. We also use this information to: register you to receive newsletters, answer your request for further information about our trips, make a booking, provide you with information about the Company and/or our services. Furthermore, the personal information allows us to:
• Understand your needs as a customer and determine eligibility for our products and services
• Inform you about our products and services that we believe may be of interest to you
• Provide ongoing service
• Comply with the law
• Communicate with your before and after your tour with us
• Improve the products and services we offer you and the way in which we communicate with you
What personal information is collected when I use the H+I Adventures websites?
What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
The cookies used on our websites have been categorised based on the categories found in the ICC UK Cookie guide.
What is a ‘performance cookie’?
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.
It is only used to improve how a website works.
What is a ‘strictly necessary’ cookie?
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
Can I browse the H+I Adventures websites without receiving any cookies?
Depending on the web browser that you use to access our website, you may have the ability to accept or decline cookies locally within your browser. Options include accepting all cookies automatically, notifying you when a cookie is downloaded, or not receiving cookies at any time. These options may be found in the ‘preferences’ section of your web browser. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. You may find the www.allaboutcookies.org website useful for information on how to change cookie settings in a range of commonly used browsers.
If you set your computer to reject cookies, you can still browse www.mountainbikeworldwide.com. However, certain functions will not be available to you including paying for your mountain bike tour and updating your details.
Links to other websites