Booking your mountain bike tour
- Simply select the mountain bike tour to suit you
- Click the ‘Book now’ button on the tour page, then select your preferred tour dates
- Follow the simple steps to complete your online booking
You can add bike hire and travel insurance during the booking process also, then sit back and look forward to your fantastic mountain bike adventure!
Attention! Don’t forget to read our booking terms and conditions below, BEFORE you complete the booking process!
You can also read our privacy policy to find out how we use and protect the personal information that you supply to us.
Booking terms and conditions
Terms and conditions of booking a mountain bike holiday with H&I Adventures
Please take the time to read and understand the conditions of booking available in the link below prior to booking your mountain bike tour with H&I Adventures.
We strongly recommend that you also read all the details set out in the web page relating to your trip prior to booking to ensure that you understand the itinerary and style of the trip you are undertaking.
Your money secured
In the event of insolvency, protection is provided for non-flight packages commencing in and returning to the UK and other non-flight packages excluding pre-arranged travel to and from your destination. Please note that packages booked outside the UK are only protected when purchased directly with H&I Adventures Ltd.
In the above circumstances, if you have not yet travelled you may claim a refund, or if you have already travelled, you may claim repatriation to the starting point of your non-flight package.
Travel and activity insurance
You are required as a condition of booking to be insured against medical and personal accident risks. In this policy you must include cover for mountain biking and we recommend that you take out a policy which covers cancellation and baggage.
We work closely with WorldNomads.com whose policies are specially designed for mountain bike tours. You can arrange your insurance cover directly with them by visiting worldnomads.com and then we ask that you send us your policy details.
Please note: WorldNomads don’t cover for domestic travel, so for example, if you live in the UK and have booked on a holiday in Scotland, or you live in Canada and have booked our Yukon adventure, you cannot arrange an insurance policy with them.
You must bring a copy of your insurance policy with you on your holiday with us.
Carbon offsetting
At H&I Adventures we are dedicated to travelling the world as responsibly and sustainably as possible. With this in mind, we have joined forces with The Converging World (TCW) to add their carbon calculator to the booking process of each of our mountain bike tours.
Carbon offsetting certainly has its critics, however we believe there is a place for good and transparent carbon offsetting schemes, and that the solution offered by The Converging World is one of the best. It encourages people to donate to TCW who then use these donations to enable carbon reduction for years to come, not just for a one-off saving.
How does it work?
TCW has developed an innovative, simple carbon calculator that allows you to calculate the greenhouse gas emissions of your travels. It allows multiple trips using a variety of different modes of transport with the specific calculations done using accurate DEFRA conversion factors.
TCW invests your donations in renewable energy projects in the developing world. What sets TCW’s model apart from other schemes is the fact that all surplus revenues generated from their renewable energy projects are ploughed back into sustainable development work in the developing world, carbon reduction initiatives in the UK, and further renewable energy projects for the future.
For more information on the work of TCW, visit their website: www.theconvergingworld.org
Please note: If you choose to make a donation you will be taken away from the H&I Adventures to the secure TCW website.
Adventure travellers' code of conduct
The following code of conduct is a guide to how we expect our customers to behave on our mountain bike adventure tours. By observing them you will have a more enjoyable trip and will gain the respect of the local people. We ask you to travel respectfully and pay attention to local rules and values.
Why do we have these guidelines?
During our adventure tours we will be travelling through communities, homes and sensitive areas, and as a responsible tour operator we want our type of tourism to be sustainable and of reciprocal benefit to you and all of these communities. Over the years our guides and customers have made friends whilst travelling in these remote areas, and we don’t want any of these relationships to be compromised.
Respecting cultural differences
In the areas that we visit during our adventure tours things may be done differently from where you live and work, which is why we love them, and why you are here. So when dealing with local people please accept their differences and respect their way of life. A traveller who is happy and converses with locals will have a much better experience and will leave a better impression than one who seeks fault.
Etiquette
There are a few general behaviour rules that apply throughout the world:
- Shouting at a member of waiting staff is frowned upon, a gentle hand signal is all that is required
- No smoking in any enclosed public places
- It is impolite to enter a store or restaurant and not say hello in the local language
- In most countries it is inappropriate to express anger in a raised voice. Becoming angry is embarrassing to the local people with whom you are dealing – they will not be embarrassed for themselves, but for you making a fool of yourself
Environmental responsibility
The world is beginning to realise the impact that our waste management is having on our environment. We have identified the recycling points situated along the routes that we take during our mountain bike trips, so we ask you to keep any rubbish that you may have, so we can dispose of it into the correct bins when we return to civilisation. There are bins for plastic bottles, paper, glass, aluminium cans and general rubbish.
When our guides are on the hill they will be picking up any litter that they come across, but more importantly, they will encourage you to do the same.
Packed lunches: some of the day rides during our tours take place in very remote areas, where there are no food stops or support vehicle stops, so we need to carry our lunches with us. We ask the providers of these lunches not to use layers of packaging and when they need to, they use recycled paper bags or reusable containers.
Drinking water: before our trips commence we supply you with a kit list, asking you to bring your own water carrying device, like a bladder or bottle that you can fill up at a designated place each day. We actively discourage the use of throw-away bottles. In some countries water can be taken from the taps and rivers that we will pass on our daily mountain bike rides, and the guides will be on hand to advise you and dispense purification tablets should they be needed.
Food and accommodation
Food is an integral part of any country’s identity. During our adventure tours we will take you to a selection of hand-picked local restaurants and cafés that offer traditional dishes, created from locally-sourced produce. In using a selection of one-man-band cafés to top quality expensive seafood restaurants, we believe that we are distributing the tourism wealth fairly around the areas we visit.
In order for you to get the full ‘experience’ we exclusively use small family-run guesthouses, or bed and breakfasts that employ local workers. If we have to use larger hotels, we opt for non-chain, locally-owned establishments.
Being a responsible traveller doesn’t finish at the end of your tour…
We hope that during your travels with us through some of the wildest and remotest parts of the world you will have learned something from our guides and your experience, that you can take back home with you to your daily life.